Privacy Policy
Last updated: October 2026
MAiD in Canada respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, and the choices you have regarding your personal information.
Information we collect
Depending on how you interact with our website and educational resources, we may collect information such as:
Your name
Your email address
Your organization or professional affiliation, if you choose to provide it
Information you submit through registration, contact, feedback, survey, or other forms
Information required to process a voluntary donation
Information related to your registration for or participation in our educational courses
Your communication preferences, including whether you have chosen to subscribe to our newsletter or other updates
Our website and the services we use to operate it may also automatically collect limited technical information, such as your browser type, device type, IP address, and general website usage information.
We do not intentionally collect sensitive medical or health information through our course registration process.
How we use your information
We collect and use personal information only for reasonable purposes connected with the work of MAiD in Canada.
This may include:
Registering you for an educational course
Creating and managing your course access
Sending login information and information related to your registration or participation
Responding to questions, requests, or correspondence
Administering surveys and collecting feedback
Processing voluntary donations
Improving our courses, website, and educational resources
Sending newsletters or other updates when you have chosen to receive them
Maintaining appropriate administrative and financial records
Meeting applicable legal or regulatory requirements
Information collected for course registration will not automatically be used to subscribe you to our newsletter or other promotional communications.
Course registration
When you register for one of our courses, we collect the information necessary to enrol you and communicate with you about your participation.
Your information may be entered into the learning platform we use to deliver the course. We may also use your email address to send you registration confirmation, login credentials, course-related information, reminders, or other communications necessary to provide the course.
These communications are part of administering the course and are separate from any optional newsletter or promotional mailing list.
Mailing lists and communications
You will only be added to a newsletter or other general mailing list when you have chosen to subscribe or otherwise provided appropriate consent.
You may unsubscribe from these communications at any time using the unsubscribe option provided in the message or by contacting us directly.
We comply with applicable requirements of Canada's Anti-Spam Legislation (CASL) when sending commercial electronic communications.
Donations and payments
If you choose to financially support MAiD in Canada, payment information may be collected and processed by third-party payment providers.
MAiD in Canada does not receive or store your complete credit card or other payment-card information. Payment providers process that information according to their own privacy and security practices.
We may retain information about a donation where necessary for administrative, accounting, tax, or legal purposes.
Third-party service providers
We use third-party services to operate our website and educational programs. These may include services such as:
Squarespace, for website hosting, forms, and website functions
MoodleCloud or other learning-management platforms used to provide our courses
Email and communication services
Stripe Payment-processing services
Newsletter or subscription platforms
Website analytics and security services
These providers may process personal information on our behalf in order to provide their services.
Some of these providers may store or process information outside Canada. As a result, personal information may be subject to the laws of the country or jurisdiction in which it is processed or stored.
We encourage you to review the privacy policies of third-party services if you would like more information about their practices.
Sharing your information
We do not sell or rent your personal information.
We may disclose information to service providers when reasonably necessary to operate our website, administer our courses, process donations, communicate with you, or provide another service you have requested.
We may also disclose personal information when required or permitted by law.
We do not provide course-registration information to unrelated organizations for marketing purposes.
How long we keep information
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected and to meet applicable administrative, legal, accounting, or regulatory requirements.
Information that is no longer reasonably required will be securely deleted, destroyed, or anonymized where appropriate.
Some records may need to be retained for a longer period where required by law or where they relate to a decision affecting an individual.
Protecting your information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
No internet-based system can be guaranteed to be completely secure, but we take reasonable steps to select reputable service providers and limit access to personal information to those who require it for legitimate purposes.
Your rights
You may contact us to:
Ask what personal information we hold about you
Request access to your personal information
Ask us to correct inaccurate information
Withdraw consent where consent is the basis for our continued use of the information
Ask questions about how your information has been collected, used, or disclosed
Raise a concern about our privacy practices
Some information may need to be retained despite a request for deletion where we have a legal requirement to retain it.
Visitors from outside Canada
MAiD in Canada is based in British Columbia, Canada, and our privacy practices are primarily governed by applicable Canadian and British Columbia privacy laws, including British Columbia's Personal Information Protection Act.
If you access our services from another jurisdiction, additional privacy rights may apply to you.
Where applicable, individuals in the European Economic Area, United Kingdom, or other jurisdictions with similar privacy legislation may have additional rights concerning access, correction, deletion, restriction of processing, objection to processing, data portability, or withdrawal of consent.
You may contact us if you wish to exercise a privacy right that applies to you.
Cookies and website analytics
Our website and the services used to operate it may use cookies or similar technologies for essential website functions, security, analytics, and to understand how visitors use the site.
Your browser may allow you to block or delete cookies. Disabling some cookies may affect the functionality of certain parts of the website.
Changes to this policy
We may update this Privacy Policy periodically as our website, educational programs, services, or legal obligations change.
The current version will be posted on this page with the date of the most recent update.
Privacy contact
MAiD in Canada has designated the following person as responsible for questions and concerns regarding our privacy practices:
Paul Magennis
MAiD in Canada
maidincanada2016@outlook.com
If you have a question about this Privacy Policy, the information we hold about you, or how your personal information has been handled, please contact us through the website.